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Old 01-30-2006, 04:36 AM   #1
noehguy
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Join Date: Jan 2006
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Question Explorer.exe uses 99% of CPU, for a specific user !

Hello everybody,
Running Windows 2000 pro, CPU is used at a rate of 99% by an Explorer.exe task, only when a specific user has logged onto the machine (normal user with power : sorry, I do not know the terms used by MS in english, in french :
"utilisateur avec pouvoir").
Usage is normal when administrator or another user has logged on.

Situations are the same, whatever the PC (a Dell Latitude notebook), identified on a domain, is connected to the (Windows NT) network.

In the "user" case, it is impossible to launch any Control panel, services, or windows explorer tasks, nor anything else. Only Alt-Ctrl-Del is working, then it is possible to run Task explorer, which shows normal situation, expected for the 99% CPU usage of explorer.exe .

3 anti-virus successively launched have detected nothing.

Someone can help me ?
Merci d'avance,
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Old 03-19-2007, 09:35 PM   #2
Tangent210
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I'm not sure exactly what may be going on, perhaps something was messed up in use or during the creation of the account. If you need to use it you could always delete it and make a new one to see if it fixes the problem.
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Old 03-20-2007, 05:29 PM   #3
happy2bg33k
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I would venture a guess that either something is messed up with their user profile, or there is a program that loads automatically when they log in that is doing it. Perhaps even a bit of spyware or malware running on their profile. If they are a power user, they could have enough permissions to make this possible.
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Old 03-22-2007, 03:56 PM   #4
Mesoc
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sounds like spyware, that did the same thing to me a long time ago, and the best way I got rid of it was by rebooting windows xp.
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Old 03-22-2007, 05:37 PM   #5
happy2bg33k
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Run Spybot, that will find most spyware, and even fix some registry things. If it continues, try deleting the user profile, manually deleting any remaining files, and rebuilding it.
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Old 03-23-2007, 03:58 PM   #6
Mesoc
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spybot fixes errors in the registry? hmm is it free? I've never had much luck for software that claims to fix errors in the registry.
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Old 03-25-2007, 08:06 PM   #7
joecool6101
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I am wondering if it is just that your computer is not fast enough for what your operating system. Is it possible for you to post the specs of your PC ?

Thanks,

-Joecool6101
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