>-----Original Message-----
>We purchased a used computer for our children. It had
>windows 98 adn the previous owners had AOL. The kids
>upgraded to Windows XP and tried to get on line with MSN
>and other internet access and keep getting that there is
>no dial tone. However if they tried the previous
>installed AOL they could connect but not log on. They
>also connected the telephone through the modemn and
>receive a dial tone and connection. Any suggestion?
>Thank you
>.
>
Is MSN your current internet provider?

If so, right click My Computer. Click the second tab from
the left, and then click the Device Manager button. Look
around until you see a "Network Adapters" tab. Click the
little addition sign next to the tab. There is most likely
an "AOL Adapter" tab there. Delete this. Restart your
computer, and try connecting to the internet.

If MSN is NOT your current internet provider, then please
reply with the name of your provider.

Oh, and if MSN IS your current provider, and the above
does or does not work, please reply back =)