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Old 08-06-2004, 10:47 PM
Michael McKelvy
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Default Re: HSU or Velodyne Sub?

> I agree. It's hard to believe the build date is the sole starting point
for
> warranty coverage. It is more likely the build date is a reference point
> for warranty issues that may arise from a faulty run of products or other
> known problems with products built within an identifiable range of dates.
>
> Randy
>

It certainly isn't the law in California. State law trumps the manufacturer
in such matters.
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  #2  
Old 08-06-2004, 10:47 PM
Gene Poon
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Default Re: HSU or Velodyne Sub?

Michael McKelvy wrote:

>>I agree. It's hard to believe the build date is the sole starting point

>
> for
>
>>warranty coverage. It is more likely the build date is a reference point
>>for warranty issues that may arise from a faulty run of products or other
>>known problems with products built within an identifiable range of dates.
>>
>>Randy
>>

>
> It certainly isn't the law in California. State law trumps the manufacturer
> in such matters.


I already got it straightened out by direct communications with
Velodyne. Their warranty does, indeed begin with date of purchase, but
they review the build date on every warranty claim, in an attempt to
weed out fraudulent claims, selling of discontinued merchandise through
unauthorized dealers, etc., remaindering and sales of distressed
merchandise, etc.; all of which void the warranty.

-GP

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  #3  
Old 08-06-2004, 10:47 PM
GMAN
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Default Re: HSU or Velodyne Sub?

In article <hhasc.48426$gr.4821009@attbi_s52>, Gene Poon <sheehans@ap.net> wrote:
>Michael McKelvy wrote:
>
>>>I agree. It's hard to believe the build date is the sole starting point

>>
>> for
>>
>>>warranty coverage. It is more likely the build date is a reference point
>>>for warranty issues that may arise from a faulty run of products or other
>>>known problems with products built within an identifiable range of dates.
>>>
>>>Randy
>>>

>>
>> It certainly isn't the law in California. State law trumps the manufacturer
>> in such matters.

>
>I already got it straightened out by direct communications with
>Velodyne. Their warranty does, indeed begin with date of purchase, but
>they review the build date on every warranty claim, in an attempt to
>weed out fraudulent claims, selling of discontinued merchandise through
>unauthorized dealers, etc., remaindering and sales of distressed


Still doesnt matter where i live. If sold new in box, the warranty starts when
purchased regardless of who sells it. If its a legit retail packaged item, its
from date of purchase. The manufacturer cannot selectively decide they wont
warrant it.




>merchandise, etc.; all of which void the warranty.
>
>-GP
>

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